Houseboats Information Sheet
Thank you for your interest in booking with Houseboats Port Alfred!
KINDLY SEE BELOW:
PAYMENT OPTIONS AND ADDITIONAL INFORMATION
BOOKING CONDITIONS AND CANCELLATION/REFUND POLICY
CHECK IN AND CHECK OUT TIMES
BOAT GENERAL AND OPERATIONAL INFORMATION
HOW TO PAY:
You can either pay via EFT or CASH DEPOSIT directly into our bank account.
Should you have an account with us kindly fax through a copy of the voucher.
Regrettably, no cheques will be accepted without prior arrangement.
EFT / BANK DEPOSIT:
Account Name: Houseboats Port Alfred
Account Number: 62533512556
Account Type: Cheque
Bank: First National Bank
Branch: Port Alfred
Branch Code: 210 917
Please remember to supply your reservation number and surname as a reference.
Kindly email your confirmation of payment to firstname.lastname@example.org, or fax to: +27 (0)86 611 2549.
NON SMOKING POLICY
The Tranquility is a non-smoking houseboat, and we ask that you refrain from smoking in the cabin.
Evidence of smoking, will incur a cleaning fee on your account.
Please help us keep the houseboat a smoke free environment.
Regrettably no pets are allowed.
CHECK IN AND CHECK OUT TIME
14:00 – 17.00 onwards (please advise if later than 17.00)
Early arrivals may be requested however are not guaranteed.
Should you require an early check-in please contact the manager directly (a fee may apply).
09:00 – 11:00
If the boat is booked out for the previous evening, it is scheduled to return at 10:00. Cleaning and refueling takes approximately 1hr so please be patient while we get the boat clean and ready for your trip.
08:00 – 10:00
Please ensure that the boat is back in its mooring no later than 10:00. A fee of R100/hr may be charged for late returns. To avoid a late return, plan your trip such that you depart from your upriver mooring spot at least an hour before you need to be back in the harbour. We may have another booking waiting on the jetty and we would like to give them the same clean and refueled boat that you were given. Please notify us if you see you might be running late so that we can plan around this, or possibly extend your trip by a few hours if we don’t have another booking following yours.
16:00 – 17:00
Please ensure that the boat is back in its mooring no later than 17:00. A fee of R100/hr may be charged for late returns.
For a late check out, please contact us and we will try to accommodate you if we can.
HOUSEBOAT PORT ALFRED CONTACT DETAILS
Onika: +27 (0) 83 461 3849
Johan: +27 (0) 82 427 6952
Fax: +27 (0) 86 611 2549
HOUSEBOAT GENERAL AND OPERATIONAL INFORMATION
NO DRINKING AND DRIVING, OR EXCESSIVE NOISE
The skipper of the boat is not allowed to drink while operating the boat. Disregarding this rule could result in fines payable by the skipper. Loud or excessive noise, especially at night is also against the law and could result in a fine.
“Cob Hole” and “Mansfield Game Reserve” are two popular places to overnight. For security reasons we suggest that you do not anchor near the side of the river where burglars could wade to the boat. Should you however prefer to overnight near land, your boat can be tied to its jetty where you can spend the night in the harbour.
TRAVELLING AFTER DARK
The houseboat is not equipped for night cruising and may not travel after sunset. Ensure that you are safely anchored prior to nightfall. Cruising may continue at sunrise.
SPEED AND EMERGENCIES
The houseboat is to be driven at low speed at all times. In doing so you will ensure better control over the performance of the boat. The houseboat has to be put into neutral long before you want to bring the boat to stop to allow the speed to bleed off. Kindly inform us at least 30 minutes before you return to the harbour in order to ensure assistance when mooring the boat.
Please contact us directly should you experience any of the following problems
While making every effort to ensure the boat is in good running order, mechanical breakdowns do occur.
In the event of hitting a sand bank, please turn off and tilt the motor. Should you be able to push the boat into in to deeper water, you will be able to continue your journey. If you are unable to get the boat off the sandbank, sit back, relax and wait for the high tide.
PLEASE NOTE: Attempting to drive the boat off the sand bank will result in mud being sucked into the cooling intakes and the motor will overheat. Attempting to drive over the sandbank and mud may damage your propeller and cause additional problems and charges.
BATTERIES & ELECTRICITY USAGE
There is a starter battery on the boat which only supplies the motor. There are also 2 solar charged house batteries which feed the cabin lights, fridge, radio and water pumps. To ensure sufficient power to the cabin lights after dark, please take note of the following:
- Electricity usage is to be limited to fridge and radio during daylight hours. The radio draws substantial electricity at high speaker volume.
- Long showers will result in the pumps using precious electricity reserved for cabin lights.
- Cabin lights are only to be switched on after sunset.
- Under no circumstances are any foreign objects/ appliances to be connected to the batteries. A USB charger connection is supplied to charge mobile phones. Please supply your own charger cable for your phone.
The stove and geyser are connected to a gas cylinder. Please note that the geyser knobs are preset and should not be tampered with. Should you experience a strong gas smell in the cabin, please close off the gas cylinder tap located boxed in below the steering wheel. Also note that the gas supply to the geyser is to be switched off at night after usage to avoid the pilot light failing and gas filling the cabin.
The main cabin is made up for your convenience, and includes a double bed for adults and a cushioned couch for a child, if required. The second “bedroom” is located in the kitchen, where the dining table top is lowered onto the seating benches and cushions are used as a mattress. Spare bedding and blankets are located in the bunks in the kitchen. Kindly refrain from taking the mattresses and bedding outside to avoid damage or loss.
PORTA POTTI (TOILET)
Add some blue water into the bowl by pressing on the pump before using (top round knob).
After use, open the valve blade by pulling out the valve handle (front bottom). Flush by pressing on the pump then close the valve blade.
ANCHORING YOUR BOAT
When anchoring the boat, please ensure that he anchor rope is fully out, holding the boat and that you are not free drifting.
Please be aware that storms may occur during the night and that it is imperative that your anchor is fully secured.
Ensure that the anchor light is on while anchored.
NO BOAT MAY BEACH ON THE BANKS OF THE KOWIE RIVER
The boat has an outboard motor controlled by a steering system, throttle and choke. The motor is started by turning the key. In cold conditions and after approximately 6 hours of non-usage, they choke may need to be used.
The cooling water needs to be checked continuously. The engine alarm will sound if the engine is overheating. Switch off immediately and phone us.
In the event that the motor won’t start, please check the following:
- Is the petrol tank connected
- Has the bulb been primed
- Is the throttle in the neutral position
- Lift the choke lever and turn the key. You may try this up to three times. Exceeding this may cause the motor to flood
- In the event that the motor is flooded, you will smell fuel. Kindly wait or 10 minutes for the fuel to evaporate from the carburetor before trying again.
We are situated on the R72, on the Royal Alfred Marina, right next to the Halyards Hotel.
- From Port Elizabeth: [155 KM]
Get on the N2 Highway to Grahamstown. After 50 km’s, take the exit to Grahamstown and then after another 500 m’s, take the R72 exit to Port Alfred. At the T-junction turn right towards Port Alfred.
50 km’s on that road to Alexandria, then 25 km’s to Kenton-on-Sea, and 25 km’s to Port Alfred. Upon reaching Port Alfred, continue straight follow the road to East London. At the traffic lights, continue straight, over the bridge. Just before the hill. The Houseboats Port Alfred located at the Halyards Hotel, at the Royal Alfred Marina. Follow the signs to the Halyards Hotel.
- From East London: [135KM]
Take the R72 direct to Port Alfred/Port Elizabeth. Pass the Fish River Sun. Pass Kleinemonde. Upon reaching Port Alfred, continue straight, past the BP Garage on the left, continue along Albany Road,
down the hill, we are at the bottom of the hill on the left. The Houseboats Port Alfred located at the Halyards Hotel, at the Royal Alfred Marina. Follow the signs to the Halyards Hotel.